With effect from 1 August 2020, Terminal Sentral Kuantan has been enhanced using a sophisticated ticketing system. Ticket purchase becomes easier. Users can purchase at the ticket counter, kiosk or via online.

The departure division became more structured. Public Information Display System (PIDS) is installed in many places for the convenience of users to view the status of bus departure. Welcome to the newly reborn of Terminal Sentral Kuantan (TSK).